Breathing New Life into Classics: Successful Restoration of 15-Year-Old 240*160 LCD Displays 

Recently, our company successfully restored a batch of 240*160 dot matrix LCD displays that had been in service for 15 years, fulfilling a specific customer request. These units had suffered from polarizer damage due to prolonged use in humid environments, along with wear and tear from extended operation. All displays have now been fully repaired, tested, and delivered to the customer.
Sustained Support Beyond Warranty
DALIAN EASTERN DISPLAY CO., LTD. adheres to a clear warranty policy:
– Warranty periods range from 1 to 3 years, depending on product type.
– Non-manufacturing defect repairs are free of charge during the warranty period.
Our service commitment extends far beyond the warranty period.
Even for products outside their warranty, we continue to offer professional repair support as long as it is technically feasible and replacement parts are available. The successful restoration of these 15-year-old products is a testament to this promise.
Details of This Restoration Project
Product Restored: 240*160 dot matrix LCD displays shipped 15 years ago.
Identified Issue: Damaged polarizer.
Restoration Process:
1. Comprehensive inspection and assessment.
2. Development of a customized repair plan.
3. Professional technical restoration.
4. Rigorous functional testing.
Result: Full functionality restored. Products passed customer acceptance.
Principles of Our Professional Repair Service：
Technical Feasibility: Support provided within our current technical capabilities.
Parts Availability: Repair plans determined based on parts inventory and procurement feasibility.
Fair Pricing: Cost-recovery charges applied for out-of-warranty repairs.
Transparent Communication: Detailed assessment and quote provided before repair begins.
Service Process for Out-of-Warranty Products
We offer the following for products beyond their warranty:
1. Free initial fault diagnosis.
2. Detailed inspection and repair plan quotation.
3. Clear communication regarding repair feasibility.
4. Fair material and labor costs.
Customer Feedback
“Receiving professional OEM repair for a 15-year-old product completely exceeded our expectations. EASTERN DISPLAY’s responsible approach demonstrates true service value.”
Our Commitment
While we cannot guarantee the repair of every aged product, we steadfastly adhere to the following:
1. Professionally assessing every product submitted for repair.
2. Providing our fullest assistance within technical and resource constraints.
3. Maintaining transparent communication and setting realistic expectations.
4. Continuously optimizing parts management to extend product support lifecycles.
Contact Us
For product repair inquiries, please feel free to contact us:
Customer Service Hotline: 0411-39966586
Service Email: qclcd@ed-lcd.com
About DALIAN EASTERN DISPLAY CO., LTD.
With 35 years of expertise in the R&D and manufacturing of LCD, LCM, and TFT products, we are consistently committed to providing reliable products and enduring technical support. We believe true quality is reflected throughout a product’s entire lifecycle.